a finished, high-quality service or article, in the hands of the being or group it serves, as an exchange for a valuable. That is a product. In other words, it isn't a product at all unless it's exchanged. Unless it's exchangeable it's not a product at all. Even an individual in a n organizationhas to put his service or article in the hands of some other staff member before it could be called a product. —LifeOrientation Course Glossary, May 90